Frequently Asked Questions
Everything you need to know to make your home just right.
What is the Goldilocks 'Just Right' guarantee?
We want you to love your home. If your purchase isn't a perfect fit, you can return or exchange any item within 30 days of delivery, no questions asked.
How long does shipping take for furniture items?
Standard furniture delivery typically takes 7-14 business days. You will receive a tracking link and a scheduled delivery window once your item leaves our warehouse.
Do you offer white-glove assembly services?
Yes, for an additional fee, our professional team will deliver, unpack, and assemble your furniture in the room of your choice, including debris removal.
Are your materials sustainably sourced?
We prioritize eco-friendly manufacturing. Over 80% of our wooden furniture is crafted from FSC-certified timber, and our textiles use organic or recycled fibers.
Can I request fabric swatches before purchasing?
Absolutely. You can order up to five complimentary fabric swatches through our website to ensure the color and texture are perfect for your space.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger furniture investments.